We earn a commission if you buy through some links here. It never changes your price, and it never changes the order things appear in. How this works

Delivery and returns

Buying a gift from The BBQ Store

What The BBQ Store publishes about delivery and returns, read off their own pages, and what it means for something bought as a present rather than for yourself.

If it is wrong

30 days from delivery. Fine unless you buy very early.

Unused, brand new, original unopened packaging. Excludes special order, custom, clearance and perishable.

Worth knowing before you rely on this. Their free-shipping terms page still shows a promotional window from 2024 while the delivery policy advertises the $999 offer as current. Confirm before relying on it.

Delivery

Free shipping
Over $999Sydney metro postcodes only.
Standard cost
Calculated at checkout by size, weight and postcode
Standard time
Sydney metro 1 to 2 business days, other metro 5 to 10, regional longer
Express
Yes
Express time
Not published
Dispatch
Most in-stock items within 1 business day
Click and collect
Yes

Returns

Window
30 days from receipt
Change of mind
Yes
Return postage
You pay return postage

Whatever a policy says, a faulty, unsafe or misdescribed product carries a consumer guarantee that no store policy can remove. What your rights actually are.

The bit that catches people out

A 10% to 20% repacking fee applies if packaging is damaged, opened or missing, which is a real risk on a gift somebody unwraps.

Read from The BBQ Store’s own pages: delivery · returns. Policies change; we re-read them and print the date we last did.

17 picks · $23.95 to $1,299

What we list from The BBQ Store

Every price read off their live product page and dated on the card. Delivery speed varies by item, which is why each card carries its own.