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Delivery and returns

Buying a gift from SurfStitch

What SurfStitch publishes about delivery and returns, read off their own pages, and what it means for something bought as a present rather than for yourself.

If it is wrong

30 days from delivery. Fine unless you buy very early.

Unworn, unused and unwashed with all packaging, tags and hygiene seals intact. Excludes final sale, opened beauty products and personalised items.

Delivery

Free shipping
Over $100Free express shipping on most orders over $100. Some large or heavy items carry special costs.
Standard cost
$10 flat on lower value orders
Standard time
Not published
Express
YesFree over $100
Express time
Not published
Dispatch
Not published
Click and collect
Not published

Returns

Window
30 days from delivery
Change of mind
Yes
Return postage
Not published

Whatever a policy says, a faulty, unsafe or misdescribed product carries a consumer guarantee that no store policy can remove. What your rights actually are.

The bit that catches people out

Change-of-mind refunds are issued as store credit by default, though you can ask for your original payment method. They publish no delivery day estimates at all and orders ship direct from their partners.

Read from SurfStitch’s own pages: delivery · returns. Policies change; we re-read them and print the date we last did.

3 picks · $99.95 to $595

What we list from SurfStitch

Every price read off their live product page and dated on the card. Delivery speed varies by item, which is why each card carries its own.