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Delivery and returns

Buying a gift from Kitchen Warehouse

What Kitchen Warehouse publishes about delivery and returns, read off their own pages, and what it means for something bought as a present rather than for yourself.

If it is wrong

30 days from delivery. Fine unless you buy very early.

Unused, original packaging with all accessories, proof of purchase. Returnable by post or in any store regardless of where you bought it.

Delivery

Free shipping
Over $100Standard delivery.
Standard cost
$9.90 under $100
Standard time
Most orders 2 to 7 business days
Express
Yes$14.95
Express time
Not published
Dispatch
Within 1 to 2 business days, same day before 12pm AEST on express
Click and collect
Yes

Returns

Window
30 days, and 90 days on selected brands
Change of mind
Yes
Return postage
You pay return postage

Whatever a policy says, a faulty, unsafe or misdescribed product carries a consumer guarantee that no store policy can remove. What your rights actually are.

The bit that catches people out

Click and collect is free and ready within an hour during store hours. They offer a fixed $15 rate to return a change-of-mind parcel. Items from partner warehouses can take up to 15 working days.

Read from Kitchen Warehouse’s own pages: delivery · returns. Policies change; we re-read them and print the date we last did.

1 picks · $69.95 to $69.95

What we list from Kitchen Warehouse

Every price read off their live product page and dated on the card.