Delivery and returns

Buying a gift from JD Sports Australia

What JD Sports Australia publishes about delivery and returns, read off their own pages, and what it means for something bought as a present rather than for yourself.

If it is wrong

30 days from delivery. Fine unless you buy very early.

Unworn, unwashed and undamaged with the original tags and packaging. A refund to the original payment method. Returning by post through their returns portal costs $10.95, taken off the refund, or it is free at any JD Sports store in Australia, which is also the only place an exchange can be done.

Worth knowing before you rely on this. Their help centre gives express two ways, as 3 business days in one article and 1 to 3 in another, so the slower figure is the one shown. Both timeframes start at dispatch, after up to two days of processing.

Delivery

Free shipping
Over $150Free shipping on orders over $150, from the banner on every page of their site.
Standard cost
$7.95 on orders under $150
Standard time
3 to 7 business days after dispatch
Express
Yes$11.95
Express time
Up to 3 business days after dispatch
Dispatch
24 to 48 hours to process before dispatch
Click and collect
No

Returns

Window
30 days from delivery
Change of mind
Yes
Return postage
You pay return postage

Whatever a policy says, a faulty, unsafe or misdescribed product carries a consumer guarantee that no store policy can remove. What your rights actually are.

The bit that catches people out

Australian addresses only, PO boxes included. Online orders cannot be collected in store. A faulty or incorrect item comes back free, and the Australian Consumer Law guarantees sit on top of all of the above.

Read from JD Sports Australia’s own pages: delivery · returns. Policies change; we re-read them and print the date we last did.

2 picks · $180 to $180

What we list from JD Sports Australia

Every price read off their live product page and dated on the card.