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Delivery and returns

Buying a gift from The AFL Store

What The AFL Store publishes about delivery and returns, read off their own pages, and what it means for something bought as a present rather than for yourself.

If it is wrong

14 days from delivery. Short. Check the size before you wrap it.

Exchange or gift voucher, not a refund. Same condition as sent, original packaging, labels intact, unused and unworn. Heat-pressed personalised items excluded unless faulty.

Delivery

Free shipping
Over $149.99Calculated on the cost of the goods only.
Standard cost
$14.99 under $149.99
Standard time
5 to 10 business days
Express
Yes$25.00 flat
Express time
3 to 4 business days, longer for WA and NT
Dispatch
Within 1 to 2 business days Monday to Friday
Click and collect
Not published

Returns

Window
Contact them within 14 days of receipt
Change of mind
Yes
Return postage
You pay return postage

Whatever a policy says, a faulty, unsafe or misdescribed product carries a consumer guarantee that no store policy can remove. What your rights actually are.

The bit that catches people out

Change of mind gets you an exchange or a gift voucher rather than money back, delivery charges are not refunded, and an additional delivery cost may be charged on an exchange.

Read from The AFL Store’s own pages: delivery · returns. Policies change; we re-read them and print the date we last did.

3 picks · $69.99 to $139.99

What we list from The AFL Store

Every price read off their live product page and dated on the card. Delivery speed varies by item, which is why each card carries its own.