Delivery and returns

Buying a gift from The AFL Store

What The AFL Store publishes about delivery and returns, read off their own pages, and what it means for something bought as a present rather than for yourself.

If it is wrong

14 days from delivery. Short. Check the size before you wrap it.

Exchange or gift voucher, not a refund. Same condition as sent, original packaging, labels intact, unused and unworn. Heat-pressed personalised items excluded unless faulty.

Delivery

Free shipping
Over $149.99Calculated on the cost of the goods only.
Standard cost
$14.99 under $149.99
Standard time
5 to 10 business days
Express
Yes$25.00 flat
Express time
3 to 4 business days, longer for WA and NT
Dispatch
Within 1 to 2 business days Monday to Friday
Click and collect
Not published

Returns

Window
Contact them within 14 days of receipt
Change of mind
Yes
Return postage
You pay return postage

Whatever a policy says, a faulty, unsafe or misdescribed product carries a consumer guarantee that no store policy can remove. What your rights actually are.

The bit that catches people out

Change of mind gets you an exchange or a gift voucher rather than money back, delivery charges are not refunded, and an additional delivery cost may be charged on an exchange.

Read from The AFL Store’s own pages: delivery · returns. Policies change; we re-read them and print the date we last did.

1 picks · $69.99 to $69.99

What we list from The AFL Store

Every price read off their live product page and dated on the card.