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Delivery and returns

Buying a gift from NRL Shop

What NRL Shop publishes about delivery and returns, read off their own pages, and what it means for something bought as a present rather than for yourself.

If it is wrong

30 days from delivery. Fine unless you buy very early.

Original and unused with all labels attached. No exchanges: return for refund and reorder. Excludes personalised items, unsealed hygiene items and sale items.

Delivery

Free shipping
Over $175Standard shipping, domestic. Large or bulky orders may incur extra.
Standard cost
Calculated at checkout by weight, size and option
Standard time
Up to 5 days after processing
Express
Yes
Express time
1 to 3 days
Dispatch
Typically within 3 working days
Click and collect
Not published

Returns

Window
30 calendar days from receipt
Change of mind
Yes
Return postage
You pay return postage

Whatever a policy says, a faulty, unsafe or misdescribed product carries a consumer guarantee that no store policy can remove. What your rights actually are.

The bit that catches people out

A $10 return shipping fee is deducted from your refund, and personalised or customised items cannot be returned at all, which rules out the most obvious gift on the site. Express cut-off is 12pm AEST weekdays.

Read from NRL Shop’s own pages: delivery. Policies change; we re-read them and print the date we last did.

5 picks · $30 to $130

What we list from NRL Shop

Every price read off their live product page and dated on the card. Delivery speed varies by item, which is why each card carries its own.