What Ekster publishes about delivery and returns, read off their own pages, and what it means for something bought as a present rather than for yourself.
100 days from delivery. Comfortable for a gift bought well ahead.
Near-new and unused, with every part included. A refund to the original payment method, store credit or an exchange. From Australia there is no prepaid label: you pay the postage back to their warehouse in the United States, and a return has to be authorised before you post it or it can be refused.
Whatever a policy says, a faulty, unsafe or misdescribed product carries a consumer guarantee that no store policy can remove. What your rights actually are.
Ships from the United States. Every product carries their lifetime warranty, claimed through their support site rather than as a return. Engraved items cannot be returned. Prices on this site are read from their Australian storefront, which charges in Australian dollars.
Read from Ekster’s own pages: delivery · returns. Policies change; we re-read them and print the date we last did.
Every price read off their live product page and dated on the card.
The dad who has turned the house upside down looking for his wallet more than once. It slips into any wallet that takes cards, so it pairs well with a new one or stands alone as a stocking filler. Allow three weeks or more for delivery from the US.
The dad who pays by card or phone and carries little cash. Not for the one who likes a thick fold of notes, because the backplate holds a few at most. Allow three weeks or more for delivery from the US.
The dad with an overstuffed bifold and a habit of sitting on it. Not the one who still carries a chequebook, a stack of receipts and every loyalty card ever issued, because 14 cards is the limit. Allow three weeks or more for delivery from the US.
Nobody plans a gift in advance because nobody remembers the date until it is too late to post anything. We will email you before Father’s Day and before Christmas, with the shortlist already narrowed and the delivery window still open.
Two or three emails a year. Not a newsletter.
