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Delivery and returns

Buying a gift from City Beach

What City Beach publishes about delivery and returns, read off their own pages, and what it means for something bought as a present rather than for yourself.

If it is wrong

30 days from the day you buy it, not the day Dad opens it. Buy this within a fortnight of the occasion or the window closes before the wrapping does.

Original condition, tags attached, packaging intact, proof of purchase. Excludes face masks, pierced jewellery and sealed hygiene products.

Worth knowing before you rely on this. Their shipping page is titled as offering free shipping, but the published rate table has no free tier at any order value.

Delivery

Free shipping
Not publishedNo free tier. Standard drops to $2.49 over $100 but never to zero.
Standard cost
$11.49, or $2.49 over $100
Standard time
Metro 2 to 10 business days, regional 2 to 13
Express
Yes$14.49
Express time
Metro 1 to 4 business days, regional 1 to 7
Dispatch
Not published
Click and collect
Yes

Returns

Window
30 days from purchase
Change of mind
Yes
Return postage
You pay return postage

Whatever a policy says, a faulty, unsafe or misdescribed product carries a consumer guarantee that no store policy can remove. What your rights actually are.

The bit that catches people out

Click and collect is charged at normal shipping rates rather than being free, and stores hold orders for only 10 days. Returns cost you postage or a flat $9.99 through their portal.

Read from City Beach’s own pages: delivery · returns. Policies change; we re-read them and print the date we last did.

4 picks · $39.99 to $139.99

What we list from City Beach

Every price read off their live product page and dated on the card. Delivery speed varies by item, which is why each card carries its own.